At M&M, we prioritize your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including the M&M app and website.
By accessing or using M&M, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Information Provided by Users
- Account Information: Name, email address, phone number, and company details when you register or create an account.
- Uploaded Data: Photos, audio recordings, part descriptions, serial numbers, and delivery details shared for inventory and AMC workflows.
b. Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about your interactions with the app, such as login times, pages viewed, and features accessed.
2. How We Use Your Information
We collect and process your information to:
- Facilitate AMC workflows, inventory management, and part requests.
- Send notifications and updates related to approvals, dispatch, and status changes.
- Maintain and improve the functionality of M&M.
- Ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your information. However, we may share your data in the following circumstances:
- Within the Workflow: Relevant data is shared with Area In-charges, Store Managers, General Managers, and Owners as part of the AMC process.
- Service Providers: Trusted third-party vendors who help us maintain and enhance our services.
- Legal Obligations: When required by law, to protect our rights, or to comply with legal processes.
4. Data Security
We use industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no online platform can guarantee absolute security. Please take precautions to protect your login credentials.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of certain communications by managing your notification settings.
- Withdraw consent for data collection where applicable.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
8. Governing Law
This Privacy Policy is governed by the laws of India, specifically the state of Gujarat. Any disputes related to this policy will be resolved under Gujarat jurisdiction.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: